Frequently Asked Questions

There’s no such thing as a silly question. Our FAQs cover the most common quandaries job-seekers and existing employees are likely to encounter throughout their professional development. Topics include interview tips, resume writing, salary negotiation, networking and social media. After all – knowledge is power!


Always book the first available interview time, it has been proven to increase your chances of success  

YES! Being one of the first applicants guarantees you get noticed before the employer gets swamped with 200 other applicants. If you applied later make sure you follow up with a phone call.

If you applied for the job just before the closing date, call to let the employer know that you have applied and ask some questions about the role.

It’s best to look for a new job while you’re still in the workforce. It’s also much easier to get LinkedIn recommendations while you have a job.

Arrive 5-10 minutes before an interview – no earlier and definitely no later. It’s unlikely employers will see you earlier even if you are there with ample time to spare.

Keep your cover letter to one page, unless you have been asked to address the key selection criteria in your cover letter. In that case, aim for approximately 200 to 400 words per criteria.

Employers usually have scores of resumes to sift through; the last thing they want is a copy of War and Peace. Be clear and concise in under two pages.

When you’re unemployed, your job is to get a job. Don’t fall into the trap of sleeping in, watching midday movies and playing Candy Crush for hours on end. Stick to the same routine you’d have if you were going to work – shower, eat breakfast and get dressed. If your resume isn’t up to scratch, focus on fixing and updating it. Once you’ve got a polished CV, jump online, scour job search sites and apply for every job that interests you. Make time to meet with as many recruitment agencies as possible during your sojourn – not only is it a good opportunity to get out of the house, you’ll be widening your job search network and honing your interview/communication skills.

Tell your potential employer that you specifically want to work for them, and that you have the ability to do the job and do the job well.

Research the event before you get there – find out who’s hosting it, what type of people will be there and if there’s anything interesting about the event. When you hear a conversation that fits your area of knowledge or business, speak up. Whether it's a question, statement or fact of opinion, you have to speak. It’s better to say something than be as quiet as a mouse. To create conversation with a stranger, have a series of standard questions that you know off by heart. Finally, use business cards – they’re an essential tool for successful networking. While some people are afraid of being too pushy by giving out their business cards, a way around this is to ask for someone else’s card first.

Workplace culture starts organically from the ground up, it’s not something that can be engineered by senior management. Think about what you want the culture of your organisation to look like and then take steps to make it happen.

It’s starts with an “s” and it’s not sugar – the key ingredient of a great resume and cover letter is specifics. You need to be specific and tell the employer why you genuinely and specifically want to work for them. For example, if you’re applying for a job at a not-for-profit animal shelter, explain to the organisation that you have a passion for animals and would love the opportunity to work in the NFP sector as it offers a friendly, people-focussed culture. 

Yes, yes you do. LinkedIn is the biggest and best social network for professional development. Use it to expand your social networks, connect with potential employers and business partners, and find jobs in your area of expertise.